Top three frequently asked questions:

Current Version:  The current version of the program is 2004.  The most recent change was made in 2004 to reflect the new style caption designating the parties as Petitioner and Respondent.  Through this web site, existing licensed customers can update to the most recent version of the program -- at a seriously discounted price.

Is there a charge for installing the program on more than one computer? Without extra charge, you can use this program on all of the computers used in your professional practice.  [The licensing terms for Legal Math are not the same.  Please see the Legal Math customer support pages to read about those different terms.]

How can I change the name that prints on the Worksheets?  [Answer]

More Frequently asked questions:

• Are there any written instructions for the program? [Answer]

• Is there a charge for installing the program on more than one computer? Yes.  There is a $40 charge for a license to allow you to use this program on all of the computers used in your professional practice.  [The licensing terms for Legal Math are not the same.  Please see the Legal Math customer support pages to read about those different terms.]
  
  If you wish to install the Colorado Child Support program on more than one computer, you will need to purchase a multi-computer license for the copy of the program you already own.

• How can I change the name that prints on program generated reports?    [Answer]

• How can I get a copy of my Activation Code / Password?  [Answer]

• Everything needed to know about Activation Codes: [Answer]

• How can the program be used to calculate child support when the parties share time 50/50?  The program always needs to know which parent has the most overnights.  The closest it can come to 50/50 is 50.14/49.86.  The child support statute is structured in such a way that "most overnights" is the trigger for who pays whom.  Also, 365 divided by two is not an even number.  The difference is almost always just a few dollars.

• How can the program be used to calculate Split Custody (where one parent has at least one child most of the time and the other parent has at least one child most of the time)  [Answer] {not yet active}
    
   

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Where are the Instructions?

An instruction file is copied to computer when you install the program.  It is copied to a “sub folder” in the same folder to which the program is installed.  This folder will be c:\program files\child support\instruction files if you installed the program to the folder suggested to you by the Setup process.  

To access this file, exit the program and click the Start button on the Window's desk top.  Then click Programs to open the Programs menu.  Locate the Oklahoma Child Support folder.  Click to open this folder and you will see an Instruction file in Adobe Acrobat (.pdf) format.  Double click to open the instruction file in Adobe Acrobat.

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Activation Code Explained

When does one need an Activation Code [a.k.a. "password"]? 

An Activation Code is needed when the program is first installed. The Activation Code is a unique set of numbers that will only work when matched to your name.

What is the Activation Code for?

The Activation Code requirement keeps the program from being used by too many unlicensed, unauthorized program "borrowers".

Is the Activation Code needed when a program is updated?

If the program being installed is not a "substantial" update to a program previously licensed, there is no need to enter the Activation Code if the program update is installed to the same folder on the same computer where the original program is to be found.  A substantial update (one for which you need to pay) will require a new Activation Code. 

Where can a program Activation Code be found or obtained?  

Existing users: If you already have a license to use the program, you can run an existing occurrence of the program and find the activation code  by clicking Licensed (or Registered) Owner / Change Name of Licensed (or Registered) Owner on the top line menu of the first screen (photo screen).  The Activation Code is also also available by clicking About on the top line menu.

Alternatively, look for your Activation Code either: (1.) On the paper sent to you when you first purchased a license; (2.) In an email sent to you when you first purchased a license or (3.) On a print out of the web page that was furnished to you when you first purchased a license.  (Good luck!)  [If all else fails you can get a copy of your Activation Code (for a small fee) on line through this web site.]

New users: If you are a new user, an new Activation Code can be obtained by making payment arrangements, either by phone or through this web site.  See: www.legalmath.com/oklahomachildsupport

Why doesn’t my Activation Code work? 

Be sure you have typed your name exactly as the name appears on the document sent to you when you first purchased the program.   The Code is "matched" to your licensed name.  If your name changes, you need to obtain a new Code. You can obtain a new Code (for a small fee) for a changed name, on line through this web site. 

Endings and Introductory Phrases:

In most cases, your Activation Code will work with your name or your law firm name even if you add a phrase to the beginning such as "Law Office of …" or "The Law office of …" or if you add a phrase to the end such as "P.C.", "LLC",  "& Associates" , "Attorney at Law", "Jr."  These few examples are just a few of the possibilities. Try adding whatever you want to see if it works. If not, call or write for assistance.

Law firm name changes:

If the name of your firm changes, you can obtain a new Activation Code to match the new firm name on line through this web site.

Warnings and Provisos:

If a law firm dissolves and a former associate, partner or shareholder calls to get a new Activation Code, the person getting the new Activation Code should be the one who is entitled to continuing ownership of the license to use the software. Separate financial arrangements will need to be made with other former associates, partners or shareholders before they can begin using the program.

I need to down load the current version (Version 2004) of the Oklahoma Child Support program.

Click here to download Version 2004 of the Oklahoma Child Support program.

It won't do you any good to download the program unless you have already purchased or intend to purchase the program. The program requires a unique activation code to become operable.  This code is available only after payment arrangements have been made.

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