|
 |
 |
|
|
 |
 |
 |
Legal
Math - Customer Support
Fixes and Changes
The Windows version of Legal Math has been in
distribution since 1999. During that time, a
number of improvements, fixes and changes have been made in order to
make the program nicer and easier to use.
Through this web site, existing licensed customers can
update to the most
recent version of the program -- at a seriously
discounted price.
Version 2007 is the current version. It
was last changed in December, 2008.
Programs prior to Version 2007 will not work in
Windows Vista or Window 7 (See
note below titled "Why doesn't my Activation Code work -
Answer #3" That note will explain this issue.)
The last
most significant changes:
1. Revising the program so that it works with Windows
Vista and Windows 7.
2. Optional "grace
periods" have been added to the Interest on Irregular Debt feature.
Look at the "Settings" menu of your program. If it
doesn't have "Grace Periods" then you don't have this
significant change. There are now five different
ways to define a "grace period."
Frequently asked questions:
-
If I want to purchase, download and install an
Update. Before updating, do I need to have the prior version installed on
my computer?
Answer: No. The file you will be
downloading is the Setup file which can be used to
install a complete program from scratch. You can use
it to put the program on a new computer. Save it
(burn it) to a CD. Throw away or delete all prior
versions of the Setup file.
-
Should I "uninstall" a prior version before I
install the Update?
Answer: No.
-
Is there a charge for installing the program on
more than one computer?
Answer:
Yes. The base price of the program for a single
computer is $149. The cost of a license to use
the program from or to install the
program to the first additional computer is $85.
The cost of a license to use the program from or to
install the program to the next additional computer is $65.
More detailed pricing information is available if
you go to the screen where you can purchase
additional licenses
for the copy you already have.
-
If I purchase a
multi-user license, how can I install the program on
the second computer without having to go back through
the credit card purchase process?
Answer: Once
you have paid for the program and obtained your
Activation Code, you can return to the web site using
a different computer and download the program a second
time. In fact, you can
click here to be
taken to the screen where you can download the
program. (Remember, you will be downloading a "setup"
file, which means you will need to "run" the setup
file in order to install the program.)
Alternatively, you can copy the
downloaded setup file to a CD or to a USB flash drive
and hand carry it over to your other computer.
-
Are there any written instructions for the
program?
Answer: After
you have installed the program, click the Start
button from the Windows Desk Top. Then click "All
Programs". Then locate the Legal Math
folder on the All Programs menu. You will see an
icon for Legal Math Instructions from which you can
open an Instruction document in Adobe Acrobat
format.
-
How can I change the
name of the Licensed Owner so that the program prints
the correct name on program generated reports?
Click here for Answer
-
Why doesn’t my Activation Code
work?
Answer
#1: Be sure you have typed your name exactly
as the name appears on the document sent to you
when you first purchased the program. The Code
is "matched" to your licensed name. If your
name changes you may need to obtain a new
license and a new Code. See "Law Firm Name
Changes" above.
Answer
#2: You might be using an older code with a new program or a
new code with an older program. You get a new
Code every time there is a new version. A
common error is to install an older program
from an older CD, and then try to activate it
with a code for the newer version. A
similar common error is to download and
install Version 2007 and then try to activate it
with an Activation Code from an older version of
the program.
Most customers have acquired
the program by downloading it from the web site,
and there is no CD. If you have a CD for
an older version, get rid of it now. Not
by coincidence, the Activation Code for Version
2007 must end "2007". If it doesn't end
"2007", then the Code is for an earlier version or for a different
program, and it will not work. This issue
is not solved by merely changing the last four
digits of the Code to 2007.
Please see the paragraph
below titled "I can't find my Activation Code
..." for some suggestions as to finding the
right code for the right program.
Answer
#3: Neither Program Version 99 nor Program
Version 2004 can be properly activated on
Windows Vista or Windows 7 -- even if you are
using the correct Activation Code. Substantial
portions of the program had to be revised,
resulting in Version 2007, in order to make the
program work correctly with Windows Vista and
Windows 7. The error message you will
receive will indicate that there is a mismatch
with the name and the Activation Code, but in
fact that is probably not the problem. The
problem is that Windows Vista and Windows 7 have
taken control, and have stopped these earlier
versions of the program from writing necessary
files at the point in time when you click the OK
button on the Activation Code screen.
Version 2007 will work correctly for Windows XP,
Vista and 7. For a seriously reduced price,
licensed users of Versions 99 and 2004 can
update to Version 2007 through this web site.
-
I can't find my
Activation Code / Password. How can I get a copy sent
to me right away?
Click here for Answer.
-
How
do I move data files so they are available to the
program on my new program?
Click
here for Answer
-
What is the Current Version
of the program: Answer:
The current version of the
program is 2007.
-
I can't find my CD and need to
install the program to a new computer:
Answer: Most customers
first obtained their program on line and never
had a CD. So it's not really lost. A CD is no
longer necessary. Existing licensed customers
of Version 2007, who wish to install the program
to a new computer can download and reinstall the
program from this web site. There is no charge.
Scroll to the bottom of this screen where
there is a link that will take you to where you
can download Version 2007.
If you only have a single computer license, you
should first make arrangements to pay the extra
cost for additional licenses.
Click here to
purchase additional licenses.
-
My old
computer died and I need to install the program to a
new computer:
Answer: Most customers
first obtained their program on line and never
had a CD. A CD is no longer necessary.
Existing licensed customers of Version 2007, who
wish to install the program to a new computer
can download and reinstall the program from this
web site. There is no charge. Scroll to the
bottom of this screen where there is a link that
will take you to where you can download Version
2007.
If you only have a single computer license, you
should first make arrangements to pay the extra
cost for additional licenses.
Click here to
purchase additional licenses.
-
Where
can I download the current version (Version
2007)?
Scroll to the bottom of
this screen where there is a link that will take
you to where you can download Version 2007.
The usual assumption here is that you have
already purchased a license to use Version 2007
of program, you already have your Activation
Code, and now you need to install or reinstall
Version 2007 to a new or different computer. If
you have not yet purchased Version 2007, you
first need to make financial arrangements and
get a new Activation Code.
-
Version 2004 users who don't want to update to the new Version 2007:
I can't find my
licensed copy of the Version 2004 Setup file. I think I
received it on CD -- or I may have downloaded from
the web site -- but I didn't take good care of it,
and now it is lost, lost, lost. Where can I get a
replacement copy of the prior version of the
program?
(Warning: Version 2004 will not work with Windows
Vista or Windows 7. See note above titled "Why
doesn't my Activation Code work - Answer #3" that
explains this issue.)
Answer: You can
download Version 2004
right here.
The first time you run the program, after you
download it and install it, you will need your
previously furnished Activation Code. If you
don't have a copy of your Activation Code, you
can get a copy of your code from this web site.
See above.
-
I need to download the current version (Version
2007) of the
Legal Math program.
|
Click here
to download Version 2007 of the Legal Math program.
|
It won't do you any good to download the
program unless you have already purchased or intend to purchase the program. The program requires a
unique activation code to become operable. This code is available only
after payment arrangements have been made.
Return to the Legal Math Page
February 17, 2013
|
|
 |
 |
 |
|
