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Customer Support
Customer Support - Applicable to particular products:
Customer Support - Applicable to all products
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Where
did I put my activation code? Click this link to be taken to a
page that may help you locate the activation code you
were given when you first bought your program.
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Obtain
a copy for a lost activation code.
Click on this link if you need to obtain a copy of an activation code for
a program that you already own.
Obtain new activation codes. Here you will be able to
change the customer information we have on file and
obtain the corresponding new activation codes for all of
the products you own.
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Update your customer information. Here, free of
charge, you can update the address, phone number, email address,
and customer type we have on file for you.
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If
you purchase a multi-user license, here is how you
can install the program on the second computer
without having to go back through the credit card
purchase process:
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Once
you have paid for the program and obtained your
Activation Code, you can return to the web site using a
different computer and download a program a second
time. To do this, on the second visit to the web site,
go to the Customer Support page for your particular
program. There, you will find a link that will
take you to the screen where you can download and
install the program. (Remember, if you just "download"
or "save" a "setup" file, you will still need to "run"
the setup file in order to install the program.)
[Alternatively, you can copy the downloaded setup file
to a CD and hand carry it over to your other computer.]
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For
all three Child Support programs, there is an additional
$29 charge for a license to allow you to use this
program on all of the computers used in your
professional practice. The licensing terms for
Legal Math are not this easy and are not the same.
Please see the Legal Math customer support pages to read
about those important different terms.
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August 10, 2010 |
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