When does
one need an Activation Code [a.k.a. "password"]?
An Activation Code is needed when the program is first
installed. The Activation Code is a unique set of
numbers that will only work when matched to your name.
What is the
Activation Code for? The Activation Code requirement
keeps the program from being used by too many
unlicensed, unauthorized program "borrowers".
Is the
Activation Code needed when a program is updated?
If
the program being installed is not a "substantial"
update to a program previously licensed, there is no
need to enter the Activation Code if the program update
is installed to the same folder on the same computer
where the original program is to be found. A
substantial update (one for which you need to pay) will
require a new Activation Code.
Where can a
program Activation Code be found or obtained?
Existing
users: If you already have a license to use the
program, you can run an existing occurrence of the
program and find the activation code by clicking
Registered Owner / Change Name of Registered Owner on
the top line menu of the first screen (photo screen). The
number is also available by clicking About on the top
line menu.
Alternatively,
look for your Activation Code either: (1.) On the paper
sent to you when you first purchased a license; (2.) In
an email sent to you when you first purchased a license
or (3.) On a print out of the web page that was
furnished to you when you first purchased a license.
(Good luck!) [If all else fails you can get a copy
of your Activation Code
on line through this web site.]
New users:
If you are a new user, an new Activation Code can be
obtained by making payment arrangements, either by phone
or through this web site. See:
www.legalmath.com/coloradochildsupport
Why doesn’t
my Activation Code work? Be sure you have
typed your name exactly as the name appears on the
document sent to you when you first purchased the
program. The Code is "matched" to your
licensed name. If your name changes, you need to
obtain a new Code. You can obtain a new
Code for a changed name,
on line through this web site.
Endings and
Introductory Phrases: In most cases, your Activation
Code
will work with your name or your law firm name even if
you add a phrase to the beginning such as "Law Office of
…" or "The Law office of …" or if you add a phrase to
the end such as "P.C.", "LLC", "& Associates" ,
"Attorney at Law", "Jr." These few examples are
just a few of the possibilities. Try adding whatever you
want to see if it works. If not, call or write for
assistance.
Law firm name changes: If the name of your firm changes,
you can obtain a new Activation Code to match the new firm name
on line through this web site.
Warnings and Provisos: If a
law firm dissolves and a former associate, partner or shareholder
calls to get a new Activation Code, the person getting the new Activation Code should be the
one who is entitled to continuing ownership of the license to
use the software. Separate financial arrangements will need to
be made with other former associates, partners or shareholders
before they can begin using the program.
